FAQs


Click on a subject below to view the answers to these frequently asked questions:

    1. How do I go about registering with your company?
    2. Can I get to your office by public transportation?
    3. Is there parking at your office?
    4. What are your office hours?
    5. Does ASI provide computer training?
    6. When are time slips due and paychecks available for pick up?
    7. Can a friend or relative pick up my check for me?
    8. What if I can’t make it in to pick up my check before your office
      closes?
    9. When would I receive overtime?
    10. If I work on a holiday, do I receive time and one-half?
    11. Is Direct Deposit available?
    12. Am I eligible for Family and Medical Leave?
    13. Does ASI offer Medical insurance?
    14. Does ASI offer Professional Liability insurance?

How do I go about registering with your company?

First we ask you to send us your resume, either by fax or email. Our fax and email information is located on our Contact page. After your resume has been received and reviewed, one of our staffing coordinators or recruiters will give you a call to set up an appointment for you to come into our office and interview. When you come in we will need you to bring the following with you: (1) two forms of ID; (2) contact information for two previous employers who we can call to get references from; (3) another copy of your resume; and if you are looking for work in Allied Health or Nursing, (4) copies of your immunizations, MMR, Hepatitis-B (3 series), Varicella, and TB records within one year; (5) copy of license or certificate.

Back to Top

Can I get to your office by public transportation?

We are no longer located in downtown Boston but, yes, you can reach us by public transportation. Our Woburn office is located at 400 Trade Center Suite 5900 Woburn, MA 01801. For bus, train, and driving directions, visit our Contact page.

Back to Top

Is there parking at your office?

Plenty of free parking.

Back to Top

Does ASI provide computer training?

Contact your coordinator for details.

Back to Top

What are your office hours?

Our doors open at 8:00am and close at 5:00pm, Monday through Friday.

For Holiday hours, please call our office at 617-262-4900.

The office is closed on New Year’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Thanksgiving Day, and Christmas Day. (If you are working on a temp assignment and need to contact your coordinator when the office is closed, just call our main number and leave a voice mail; your message will be picked up by our On-Call Coordinator. Make sure to leave a number where you can be reached.)

Back to Top

When are time slips due and paychecks available for pick up?

Time slips must be received by our Payroll Department no later than 2:00pm on Monday. They may be faxed to 617-536-7975, mailed, or delivered in person to our office. If you fax or mail your time slip, it is a good idea to call Payroll and make sure that it was received. If a time slip is not received by the deadline, your payroll check will be processed
the following week.

Do not forget to tell us on the time slip whether you want your payroll check held in our office for pickup or mailed. If you have your check mailed, it should arrive on Thursday. If you elected to have your check held for pickup, you can come in to our office anytime after 8:00am on Thursday to collect it.

Back to Top

Can a friend or relative pick up my check for me?

Absolutely. Just call our office ahead of time and give the name of the person who will be picking up your check to our Receptionist. Please note, they will need valid ID to pick up the check.

Back to Top

What if I can’t make it in to pick up my check before your office closes?

No problem. Just call our office ahead of time to make arrangements to pick up your check.

Back to Top

When would I receive overtime?

If you worked a 48-hour week, the first 40-hours would be paid out as straight time and the remaining 8-hours would be considered overtime, paid out at time and one-half.

Overtime is not paid out based on an 8-hour work day. For example, if you worked a 10-hour day you would not be paid 2 hours of overtime. You would be paid for 10 straight hours.

Back to Top

If I work on a holiday, do I receive time and one-half ?

You will receive time and one-half if you work on the following holidays: New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day.

Back to Top

Is Direct Deposit available?

ASI offers direct deposit to all its active employees to the bank of Your choice! Funds directly deposited will be available to you on Thursdays. To start direct deposit of your paycheck please furnish ASI with a blank voided check from your account with your social security number written clearly on the check.

Please be aware that ASI will be on a strict schedule to submit direct deposit information to the bank on a weekly basis. In order to assure that your paycheck is directly deposited to your account you MUST have your time sheet turned into ASI payroll by 2pm on Mondays!

Back to Top

Am I eligible for Family and Medical Leave?

ASI employees are eligible for leaves of absence in accordance with the Family and Medical Leave Act of 1993 (FMLA). Eligible employees may take up to 12 weeks of unpaid family/medical leave within a 12-month period, and be restored to the same or an equivalent position upon their return to work.

To be eligible for family/medical leave, you must have worked for the company:

1) for at least 12 months;

2) for at least 1,250 hours in the past 12 months; and,

3) at a worksite that has 50 or more employees, or one that is located within a 75 mile radius of another worksite so that the total number of employees within the 75-mile radius is 50 or greater.

Eligible employees may take family/medical leave for any of the following reasons:

1) the birth of your child, and to care for this child;

2) the placement of a child with you for adoption or foster care;

3) to care for a spouse, your child, or parent (“covered relations”)
with a serious health condition; or,

4) because of your own serious health condition which renders you
unable to perform the functions of your position.

You must complete the appropriate Family and Medical Leave forms available from our Human Resource Department.  For more details about Family and Medical Leave contact our Human Resource Department.

Back to Top

Does ASI offer Medical insurance?

Yes. ASI offers a Medical supplemental group insurance plan to all employees who wish to participate, including their dependents. Enrollment information and forms can be obtained from our Corporate Payroll office. Please contact the Corporate Payroll office if you have any questions about this benefit.

Back to Top

Does ASI offer Professional Liability insurance?

All medical employees are covered by ASI for professional liability. This policy covers each employee during the time they are employed and working at a client site assigned by and paid by ASI.

It does not cover employees when they are working elsewhere.

Back to Top